Privacy Policy | BingoPlus Android

Last updated: 21 September 2026

Who we are
What we collect
Why we use it
Sharing
Transfers abroad
Retention
Security
Your rights
Under 21
Changes
Contact

Who controls your data

AB Leisure Exponent, Inc. (ABLE) operates BingoPlus and bingoplusandroid3.com. ABLE decides how and why your personal data is processed, so it is the personal information controller under Republic Act No. 10173, the Data Privacy Act of 2012.

This policy covers the website, the player account, the wallet and the bingo games. It applies to everyone who uses them, whether or not you have an account.

What we collect

We collect only what we need to run your account, keep play fair and meet the rules that apply to a PAGCOR-regulated operator.

Registration details: your mobile number (your main account identifier), OTP confirmation, first name, last name, date of birth, email address and home address.
Identity and eligibility: a copy of your government-issued ID and the details on it, the result of your KYC and age checks, the result of screening against the National Database of Restricted Persons (NDRP), and your account status.
Wallet and transactions: deposits, withdrawals, balances, and the details of the payment accounts in your name that you use with us.
Game activity: your entries, cards, rounds and results, as recorded by the game server and shown in your Bingo History.
Responsible gaming settings: limits, reminders, breaks, and any self-exclusion or family exclusion that applies to you.
Messages: what you send us by email or through the contact form, including your registered mobile number, and our replies.
Technical data: IP address, device and browser type, sign-in times and security logs.

Some of this, such as your age and the numbers on government-issued IDs, is sensitive personal information under the Data Privacy Act. We process it only where the law allows, mainly to meet PAGCOR and anti-money-laundering requirements.

We do not use advertising or analytics cookies. Our Cookie Policy lists the few cookies the site does use.

Why we use it

Every use of your data rests on one of these legal bases:

To perform our contract with you: opening and running your account, sending OTPs, processing deposits, entries and withdrawals, paying winnings and answering your support requests.
To meet legal obligations: checking your age and identity, screening for restricted persons, applying PAGCOR exclusions, reporting to PAGCOR, and keeping identity and transaction records under the Anti-Money Laundering Act (RA 9160, as amended), which covers casinos including internet-based ones.
For legitimate interests: keeping accounts and systems secure, preventing fraud and cheating, fixing faults, improving the site, and defending legal claims. We use this basis only where our interest does not override your rights.
With your consent: optional messages about news and offers by SMS or email. Saying no does not affect your account, and you can withdraw consent at any time by writing to privacy@bingoplusandroid3.com.

PAGCOR and government authorities, when the law or PAGCOR rules require it, for example for regulatory reporting, restricted-person checks or anti-money-laundering reporting.
Courts and law enforcement, when we receive a lawful order or request.
Service providers acting for us, such as identity verification, payment processing, SMS delivery and hosting providers. They work under written agreements, only on our instructions, and must protect your data as the Data Privacy Act requires.

We never sell your personal data, and we do not give it to other companies for their own marketing.

Transfers outside the Philippines

Some service providers may store or process data outside the Philippines. We allow this only with safeguards required by the Data Privacy Act, such as contracts that give your data a comparable level of protection. We stay responsible for your data wherever it is processed.

How long we keep it

We keep your data for as long as your account is open and afterwards only for as long as we need it for the purposes above, or for as long as PAGCOR rules, anti-money-laundering law and other laws require us to keep it. After that, we delete it or make it anonymous.

Messages that are not linked to an account are kept only as long as needed to answer them.

Security

Data travels over encrypted connections.
Your account is tied to a mobile number confirmed with an OTP.
Staff and providers can see only the data they need for their work, and are bound by confidentiality.
We watch for unusual activity and review access to our systems.

No system is completely secure. If a breach puts your data at risk, we will notify the National Privacy Commission and you where the law requires. Help us by keeping your password and OTPs private.

Your rights

Under RA 10173 you have the right:

to be informed that your data is being processed, and how;
to access the personal data we hold about you;
to object to processing, including marketing;
to erasure or blocking of data that is outdated, false, unlawfully obtained or no longer needed;
to rectification of inaccurate or incomplete data;
to data portability, getting your data in a commonly used electronic format;
to damages for harm caused by inaccurate, false or unlawfully used data;
to file a complaint with the National Privacy Commission (NPC).

Some records cannot be erased while PAGCOR rules or anti-money-laundering law require us to keep them, for example identity checks and transaction records. If that applies, we will tell you what we must keep and why.

How to use your rights: write to privacy@bingoplusandroid3.com from your registered email, include your registered mobile number and tell us what you want. We may ask you to confirm your identity before we act, so that no one else can get your data.

No one under 21

BingoPlus is only for people aged 21 and over. We do not knowingly collect data from anyone younger. If we learn that an account belongs to someone under 21, we close it and delete the data, except what the law requires us to keep. If you believe a person under 21 has an account, tell us at support@bingoplusandroid3.com.

Changes to this policy

We will update this policy when our processing or the law changes. The date at the top shows the current version. If a change affects how we use your data in a significant way, we will tell you on the website or in your account before it applies.

Contact and complaints

Questions or requests about your personal data: privacy@bingoplusandroid3.com. Other account questions: support@bingoplusandroid3.com or the contact form.

If you are not satisfied with our answer, you can file a complaint with the National Privacy Commission (NPC), the government agency that enforces the Data Privacy Act.